Enhance Workflow Management with Smart Forms, Smart Lists, and CliniCom™
Streamline your clinic’s operations with OpenPIMS, an intelligent Workflow Automation Software designed to eliminate repetitive tasks, reduce errors, and maximise efficiency.
With seamless integration across scheduling, billing, inventory, and patient communication, OpenPIMS ensures your clinic runs smoothly.
This Workflow Automation Software empowers your team to focus on what matters most—delivering exceptional patient care.
Key Features of Workflow Automations
Automated Appointment Scheduling
Save Time with Smarter Scheduling
- Automatically assign clinicians based on availability and service type.
- Send automated appointment confirmations and reminders to reduce no-shows.
- Convert in-person appointments to telemedicine consultations with a single click.
OpenPIMS offers advanced Workflow Automation Software to automate appointment scheduling.
Integrated Billing Automation
Simplify Payments and Invoicing
- Link appointments directly to invoices for automatic billing.
- Automate reminders for outstanding payments and overdue balances.
- Seamlessly integrate with Square and Xero to manage finances effortlessly.
Inventory Management Automation
Track and Manage Supplies Proactively
- Automatically adjust stock levels when items are used for services.
- Receive notifications when stock is running low or nearing expiry.
- Automate expense tracking and link inventory items to patient invoices.
Inventory management tools are fully integrated with our Workflow Automation Software.
Patient Communication Automation
Enhance Patient Engagement with Ease
- Use automated SMS and email campaigns to send appointment updates, recall messages, and surveys.
- Allow patients to update preferences or confirm appointments directly from reminders.
- Centralise all patient replies using CliniCom™ for streamlined communication.
Patient communication becomes seamless with the power of OpenPIMS Workflow Automation Software.
Smart Forms: Automate Consent Forms, Clinical Forms, and Marketing Forms
Simplify documentation and enhance compliance.
Smart Forms automate the creation, distribution, and tracking of essential forms, tailored to each service.
Key Automation Features:
- Service-Specific Form Assignments: Automatically send relevant consent forms, clinical forms, or marketing forms based on the service booked.
- Flexible Timing Options:
- Send forms instantly with appointment confirmations to streamline pre-visit documentation.
- Schedule follow-up forms like surveys or post-treatment instructions.
- Automated Reminders: Notify patients to complete outstanding forms with friendly follow-ups.
- Custom Branding: Personalise forms with your clinic’s branding, maintaining a professional image.
Example Workflow:
- Upon Booking: Patients receive consent forms for their scheduled service.
- Post-Appointment: Surveys or additional forms are sent automatically.
- Reminders: Uncompleted forms trigger automatic reminders to ensure compliance.
Smart Forms make documentation seamless, saving staff time while improving the patient experience.
CliniCom™: Simplify Patient Communication
A unified communication tool for better patient engagement.
CliniCom ensures seamless two-way communication between your clinic and patients:
- Patients can reply directly to appointment confirmation emails, reminders, or ad hoc communications.
- Responses are automatically routed into CliniCom, creating a centralised inbox for your staff.
- Staff can easily read and respond to messages within OpenPIMS, ensuring timely and professional communication.
Key Benefits:
- Efficient Communication: Eliminate the need for separate email systems, saving time for staff and reducing the risk of missed messages.
- Improved Patient Engagement: Patients can easily share updates, ask questions, or provide feedback in real-time.
- Streamlined Workflow: Centralised messaging ensures all communication is logged and accessible, reducing administrative overhead.
Smart List: Automate and Organise Your Workflow
Dynamic task and patient management at your fingertips.
Smart Lists automatically generate and update patient or task lists based on your clinic’s needs.
Key Features:
- Dynamic Patient Segmentation: Organise patients by criteria like appointment type or demographics.
- Task Management: Automatically assign tasks based on patient needs or follow-ups.
- Follow-Up Lists: Track post-appointment actions such as surveys or additional instructions.
- Resource Allocation: Identify gaps and reallocate resources efficiently.
Seamless Integrations for Enhanced Automation
Extend the Power of OpenPIMS with Leading Platforms
OpenPIMS connects effortlessly with industry-leading platforms to enhance automation and simplify workflows:
- Square: Streamline online payments for appointments and services.
- Xero: Synchronise billing and accounting data for accurate financial management.
- myDATA: Ensure compliance with tax reporting regulations in Greece.
- SMS4U: Send automated SMS reminders and notifications to patients.
By integrating these tools, your clinic can:
- Automate payment processes, financial reporting, and communication.
- Reduce manual data entry and the risk of errors.
- Focus on delivering exceptional patient care.
Why Choose OpenPIMS for Workflow Automation?
Efficiency Redefined: Reduce time spent on repetitive tasks and focus on delivering care.
Integration at its Best: Seamlessly connect scheduling, billing, inventory, and communication.
Enhanced Accuracy: Automate workflows to minimise human errors.
Scalable Solutions: Adaptable for clinics of all sizes and specialties.
Live Demo & Free Trial
Transform Your Clinic’s Operations with Workflow Automation from OpenPIMS
Streamline processes, improve efficiency, and enhance patient care with intelligent automation.
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